Shipping policy
At Zarikali (Harshana Craft) , we strive to deliver your handmade dresses to you in a timely and efficient manner. Please review our shipping policy for details on how we process and deliver orders.
1. Processing Time
- All orders are processed within 3-5 business days. Custom or made-to-order dresses may take longer, typically 7-14 business days.
- Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
- Shipping charges will be calculated and displayed at checkout based on your location and shipping method.
- Delivery times vary depending on your location:
- Domestic Shipping: [Insert delivery estimate, e.g., 3-7 business days]
- International Shipping: [Insert delivery estimate, e.g., 7-21 business days]
- Please note that delivery delays may occur due to factors beyond our control, such as customs processing or courier issues.
3. Customs, Duties, and Taxes
- For international orders, Zarikali (Harshana Craft) is not responsible for any customs and taxes applied to your shipment. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4. Shipping Confirmation & Order Tracking
- You will receive a shipping confirmation email once your order has shipped, including a tracking number to follow your package’s journey.
5. Shipment Issues & Lost Packages
- If your package is delayed, lost, or damaged during shipping, please contact us at [insert email] within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue, but we cannot guarantee compensation for lost packages.
- Ensure all delivery details are accurate, as Zarikali (Harshana Craft) is not responsible for items delivered to incorrect addresses due to customer input.
6. Free Shipping
- We offer free shipping on domestic orders over [insert amount]. For international orders, shipping fees will vary based on destination.